Agapi Gkouleka

Agapi Gkouleka, Consultant in Health Systems & Healthcare Strategy at CMT Prooptiki, contributes to the design and implementation of studies aimed at improving healthcare services and supporting evidence-informed health policy. She holds an MSc in Global Health from Maastricht University and a BSc in Biomedical Sciences, combining a strong health sciences background with a systems-oriented perspective on healthcare delivery. Her experience includes qualitative research, evidence synthesis, patient pathway and service mapping, and systems analysis, including the exploration of how organizational and contextual factors influence service delivery and the sustainability of change. She has applied these approaches in different healthcare settings to identify gaps in care, understand stakeholder perspectives, and translate complex system dynamics into practical recommendations. She focuses on the organization and quality of healthcare services, patient-centered care, and the development of more coordinated, equitable, and responsive health systems.